Carers & Companions
Carers & Companions
At our venues, we are committed to ensuring that every individual can participate, feel supported and enjoy their experience.
Our Carers & Companions provisions are designed to make visits easier for those who require assistance, offering fair access, helpful entry options and inclusive support for all members of our community.
Whether you are attending with a companion, participating in a program or visiting as part of a group, we’re here to help make your time with us welcoming and stress‑free.
Please read below regarding provisions accepted in our venues.
Large Group Entry
To be eligible for a large group entry rate (offered for casual aquatic entry only) you must meet the following requirements:
Be an organisation e.g. sporting club, scout group, holiday program etc
Have a minimum of 10 people.
Contact us a minimum of 48 business hours prior to your booking
If these conditions are not met, you will be charged the full entry rates which apply upon entry. Please note further conditions apply depending on the size of the group.
Companion Card
The Companion Card will require you to pay only for your entry. A second entry ticket will be issued for your companion at no charge. Present your Companion Card when you are paying your entry fee.
See below for more information about the Companion Card program.
Carer Card
Concession entry fee for the holder of the Carer Card at all times. Present your Carer Card when you are paying your entry fee.
See below for more information about the Carer Card program.
Concession
Concession entry fee is available for eligible members and visitors. You must present a valid Concession Card to receive the concession rate.
Eligible cards include:
- Health Care Card
- Student Card
- Seniors Card
- Carer Card
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